We’re Committed to Your Safety At Encore Tours and ACIS, the safety and well-being of each tour participant is our top priority. We are dedicated to ensuring every traveler enjoys a once-in-a-lifetime experience without compromising on safety. For the past three decades, our comprehensive safety and support infrastructure has been a cornerstone of our commitment to you. Our Safety Measures Include: Dedicated US Staff: Our US-based team is always connected, monitoring safety events worldwide to make proactive security decisions. Global Office Network: With offices in key cities like London, Paris, Madrid, and Rome, along with partner offices worldwide, we ensure localized support wherever you are. 24/7 Duty Officer System: Our round-the-clock Duty Officer system is available every day to address any emergencies promptly and professionally. Professionally-Trained Tour Managers: Our top-quality Tour Managers are with groups at every step, equipped with mobile phones to access our 24-hour support system for any needs that arise. Informed Group Leaders: Before departure, group leaders receive detailed safety information and emergency contact numbers to maintain group safety and guidelines throughout the trip. Comprehensive Overseas Health Insurance: All participants are enrolled in an international medical insurance plan, ensuring support for any medical needs abroad. Affiliation with AIFS: As divisions of the American Institute for Foreign Study (AIFS), Encore Tours and ACIS benefit from over 40 years of experience in organizing quality international educational experiences. Unmatched Financial Security: We carry $50 million in general liability insurance and a $1 million indemnity bond with the USTOA, providing peace of mind for all involved. Travel Security Waiver: Our comprehensive refund policy provides coverage in the event of a travel warning issued by the US State Department due to a terrorist attack. Learn More About Our Safety Policies For detailed information about our safety policies or to address any concerns, please don’t hesitate to contact us at encoretours@acis.com or call 877-460-3801. We’re here to ensure your travel experience is safe, enjoyable, and unforgettable. More Useful Links Encore’s Safety and Security Handbook U.S. Department of State U.S. Department of Transportation Transportation Security Administration Department of Homeland Security Travel Information ACIS’ Protection Plans
May 1, 2024 Encore Tours 2024 Spring Travel Recap As we look back on this travel season, we do so with mixed emotions. The recent passing of James Smith, a key member of the Encore family, has deeply affected us all. Backstage Blog
April 23, 2024 Encore Tours Taking Your Ensemble to Greece: A Symphony of Culture and History Traveling with your ensemble offers an unparalleled opportunity to combine cultural immersion with performance in some of the world’s most inspiring settings. Backstage Blog
April 15, 2024 Encore Tours Taking Your Ensemble to Mexico Setting off on an international performance tour can have a profound impact on the members of your ensemble, and Mexico serves as a stellar choice for such an adventure. Backstage Blog