November 16, 2015     Peter Jones

Paris: Our Thoughts & Updated Policies

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We all watched in horror and disbelief as the events unfolded in Paris recently. Many of us travel to Paris frequently. We have an office there. We enjoy the people, the history, and the culture. Our prayers and our thoughts go out to all of those who were affected by the unspeakable atrocities that took place on that night. Needless to say that Paris and the Parisians will become a stronger, more secure, and more resilient city in the aftermath, and we will demonstrate our solidarity with them by choosing to travel again in the future and not let terror dictate our lives.

While the U.S. State Department has issued a general worldwide travel alert, at this point in time there are no travel warnings to France and we therefore will continue to operate our programs as planned. We constantly monitor all State Department advisories. Additionally, we consult with our office staff in London and Paris daily. At Encore Tours and ACIS, we take the welfare of each and every participant on our tours very seriously. Just as we work tirelessly to provide once-in-a-lifetime experiences to group leaders and students, we are equally committed to ensuring that all of our travelers return home safely. Our safety and support infrastructure has been a cornerstone of our business for more than 35 years.

To address and respond to the concerns of our teachers, parents, participants and students who are travelling with us in 2015 and 2016, we carefully formed changes to our current policy that will, we hope, provide everyone with peace of mind. These changes are effective immediately.

Plan with Confidence for your Group

Changes to your program at the group level can be made up to 35 days before departure.

  1. You may choose to move out of Paris to an alternate city at no additional charge
  2. You may choose to move your date of travel to a later date of travel
  3. You may choose an entirely different itinerary from your original itinerary*

*Any cost differential, higher or lower, will be passed on to your group

We are also amending our cancellation policies as needed to provide groups with more time to sort out their travel plans. Please speak with your group leader or program consultant to discuss the options available for your group.

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