Getting Started Step 4: Working with Your Program Manager

April 26, 2016

Once your passengers start registering, your tour is a "go!" You'll be assigned your very own Encore Program Manager who will be there with you every step of the way during your tour planning process.

Program Managers 

In conjunction with our Operations team, your Program Manager's job is to work on every aspect of your tour so you can focus on the music! They'll touch base with you when you your hotels, sightseeing activities, venues and flights are confirmed. Their top priority though is to make sure your performances are planned to perfection. They'll work with you and with your venues to ensure your ensemble has the appropriate repertoire, stage layout and, instrument rentals and transportation, publicity materials, piano/keyboard type, scheduled rehearsal times, concert attire and more. They will also be there to help guide you through Encore's product and answer any Encore-specific questions you might have.

Phew - that's a lot for one person! That's why you have two team members dedicated to your tour at all times. While your Program Manager is off working on the logistical details, your Encore tour consultant will still be there for you to help you craft any revisions to your itinerary, tour prices and to help make sure you are on track with your recruiting goals!

Getting Started With Your Program Manager

As soon as your Program Manager is assigned, they will contact you to get started. They'll review your tour itinerary with you and a general timeline of the planning process. You'll be equipped with their contact information for any questions you may have and then they'll get to work!

Meet the Encore Program Managers

Maggie holds two degrees in music: Vocal Performance and Music History and Literature. She believes that travel gives you important insights into different cultures. That's why helping people discover diversity is very important to her. Maggie's hobbies include singing, reading, writing, and of course, traveling. One of her most memorable experiences abroad was when she attended the tragic opera La Traviata at the Wiener Staatsoper (Vienna State Opera) house in Vienna, Austria. "I remember being so impressed with the gorgeous venue. I was so touched with the professional singers' sounds and truthfulness with regards to the story. It really made me start to take Opera seriously and I felt inspired to take German language courses in college." Maggie continues to pursue her musical career while residing in Boston.

Frieda's love of music and travel started early with piano lessons at the age of 5 and continued through high school and college with the addition of her new passion, musical theatre. The first time Frieda left the country was actually on an ACIS tour with her drama club! She then spent 4 years studying International Relations in London and soaking up as much of the vibrant, artistic, city as she could. London provided the perfect gateway for many trips to France, Hungary, Italy, Switzerland, Turkey and Egypt and she even took a semester abroad in Paris. After 6 years in London, she packed her bag and bought a one-way ticket to Thailand. With nothing but a backpack and a used guidebook, she traipsed through South East Asia. From jumping off waterfalls in Thailand, meditating in Cambodia, trekking across Burma, and swimming with whalesharks in the Philippines, it was a life-changing adventure! She's a live music fanatic and music festivals are some of her favorite excuses (not that she needs much of one) to travel. Next she hopes to get to Australia for the Byron Bay Blues Festival and Big Day Out!

 Kate first discovered the power of intercultural communication and  exchange through music on a month-long trip to China and Japan with  her college wind ensemble. She's been hooked on traveling ever since  and has performed with different groups in cities such as Beijing,  London, and Kyoto to name a few! Kate is a clarinet player and a  passionate arts advocate with degrees in music, arts administration,  and cultural policy. Originally from the Midwest, Kate lived in London for a year while getting her master's degree. Kate is a vegetarian who enjoys running, reading, and making music with others!

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